Page 274 - AR Asuransi Bintang 2022

Pihak yang Mengelola Pengaduan
Efektivitas penerapan Whistleblowing System dikelola oleh satuan unit Legal & Corporate Secretary dan Audit Internal yang bertanggung jawab secara langsung kepada Direksi.
Sarana Pengaduan
• Perusahaan telah membuka sarana pengaduan pada alamat email bintang.bersih@ asuransibintang.com
• Sampai dengan tanggal 31 Desember 2022 belum ada pengaduan yang masuk dan diproses oleh Perseroan, maka dengan demikian tidak ada tindak lanjut pengaduan yang dilakukan Perseroan.
KEBIJAKAN ANTI KORUPSI
ANTICORRUPTION POLICY
Dalam upaya melaksanakan pencegahan tindakan fraud, termasuk namun tidak terbatas pada perbuatan korupsi, penyuapan, dan gratifikasi, Perusahaan telah memiliki Program Penerapan dan Strategi Anti fraud.
Upaya yang dilakukan dalam penerapan anti fraud di perusahaan meliputi antara lain:
1. Tindakan Pencegahan
Tindakan pencegahan dilakukan dengan cara membangun budaya dan kepedulian terhadap anti fraud disetiap jenjang di perusahaan, menandatangani pakta integritas, pelaksanaan know your employee atau screening pada saat porses rekrutmen, melakukan pengawasan terhadap pelaksanaan sistem dan prosedur operasional.
Parties Managing the Reports
The effectiveness of Whistleblowing System is managed by the Legal & Corporate Secretary and Internal Audit units who holds direct responsibility to the Board of Directors.
Reports Facility
• The company has provided a reporting facility through the email address bintang.bersih@ asuransibintang.com
• As of December 31, 2022, there were no complaints that is received and processed by the Company, therefore there was no follow up action on any report.
As we endavor to eradicate fraud, including but not limited to the acts of corruption, bribery, and gratification, the Company has formulated an Implementation Program and Anti-Fraud Strategy.
In implementing anti-fraud, the company carries out the following actions:
1.
Precautions
Preventive actions are taken by building anti- fraud culture and awareness of at every level of the company, signing an integrity pact, implementing “know your employee” or screening during the recruitment process, supervising the implementation of operational systems and procedures.
Laporan Tahunan 2022 Annual Report
272
PT Asuransi Bintang Tbk
Tata Kelola Perusahaan | Good Corporate Governance